GENERAL ACCOMMODATION TERMS AND CONDITIONS GENERAL INFORMATION
Reservation: The reservation is conditionally held for 3 days from the date of confirmation, in the absence of further feedback, it will be canceled. I would like to draw the attention of our prospective guests to the fact that together with the start of the booking, they declare that they have read, understood and accepted the general terms and conditions. Our prices: Our prices are HUF / person / night, (otherwise stated separately) Discounts: The individual seasonal, children’s and other discounts that can be used are indicated in the given offer.
General provisions
The General Hotel Contractual Terms and Conditions (hereinafter GTC) summarize the contractual content according to which Dániel Szentesi and Márta Sombori, who operate the Villa Endante (4200, Hajdúszoboszló Sport utca 2.) apartment building. (4200, Hajdúszoboszló Sport utca 2.), 56825796-2-41., Hereinafter: Service Provider) enters into an accommodation contract with its guests.
Individual terms and conditions do not form part of these GTC, but do not preclude the conclusion of separate, special agreements with travel agents and organizers, sometimes with different terms and conditions appropriate to the given business.
Contracting parties
The services provided by the Service Provider are used by the Guest. If the Guest submits the order for the services directly to the Service Provider, the Guest will be the Contracting Party. The Service Provider and the Guest together, if the conditions are met, become contractual parties (hereinafter: Parties).
If the order for the services is handed over to the Service Provider by a third party (hereinafter referred to as the Intermediary) on behalf of the Guest, the conditions of the cooperation shall be regulated by the agreement between the Service Provider and the Intermediary. In this case, the Service Provider is not obliged to examine whether the third party legally represents the Guest.
Method and conditions of using the service
At the request of the Guest orally or in writing, the Service Provider will always send a written offer. If no specific order is received within 48 hours of sending the offer, the Service Provider will no longer be bound by the offer.
The Contract is concluded only with the written confirmation of the Guest’s booking submitted by the Service Provider and thus qualifies as a Contract concluded in writing.
An oral reservation, agreement, modification or its oral confirmation by the Service Provider does not qualify as a contract.
The contract for the use of the accommodation service is for a specified period.
If the Guest leaves the room permanently before the expiry of the specified period, the Service Provider is entitled to the full consideration for the service stipulated in the Contract. The Service Provider is entitled to resell the room vacated before the expiry date.
The prior consent of the Service Provider is required for the extension of the use of the accommodation service initiated by the Guest. In this case, the Service Provider may stipulate the reimbursement of the fee for the service already performed.
The condition for using the accommodation service is that the guests must prove their identity in accordance with the legal regulations before occupying the room. No one can stay at the hotel without notice.
A written agreement signed by the Parties is required to amend and / or supplement the Agreement.
Start and end of accommodation (check-in and check-out)
The Guest has the right to occupy the rented premises from 14.00 on the agreed day.
In the event that the Guest does not show up by 18.00 on the agreed day, the Service Provider has the right to withdraw from the contract, unless a later arrival date has been set.
The Guest must leave the room by 10.00 on the day of departure, the guest is entitled to leave the room later for a separate agreement or payment of an additional fee.
Depending on the occupancy of the apartment house, it provides the possibility of early arrival and late departure for a fee. If you wish to use this service, please inform our reception the day before your arrival.
Extension of accommodation
The prior consent of the Service Provider is required for the extension of the stay by the Guest.
If the Guest does not vacate his room by 10.30 am on the day indicated as the day of departure and the Service Provider has not agreed in advance to extend the stay, the Service Provider is entitled to invoice the room price for another day and the Service Provider’s service obligation is terminated.
Prices
The Service Provider may change the advertised prices without prior notice (for example: due to package prices or other discounts). If the Guest has booked accommodation and confirmed it in writing by the Service Provider, the Service Provider may no longer change this accommodation price. The current prices of the Service Provider can be found on the hotel’s website (www.villaendante.hu).
The Guest can always get information about the price of the services before the start of the service at the reception of the apartment house, or by phone or email.
When announcing the prices, the Service Provider shall indicate the amount of the tax content (IFA) of the prices valid at the time of bidding, regulated by law. The published tourist tax, which must be paid on the spot. The Service Provider shall transfer the additional burdens due to the amendment of the current Tax Act (IFA) to the Contracting Party with prior notice.
Offers, discounts
Current offers and discounts will be announced on the guest house’s website or by another service provider. The advertised discounts always apply to individual bookings or person / night.
The advertised discounts cannot be combined with any other discounts.
The booking of the Service Provider’s products subject to special conditions, in the case of group bookings or events, establishes the conditions set out in an individual contract.
Discounts for children
For children – in case of accommodation in a room with parents – we provide the following accommodation discounts: – for 0 – 2 years of age 100% – for 3 – 10 years of age the total fee is 3500 HUF or 10 Euro / night; From 10 to 14 years of age the total fee is 4000 HUF or 12 Euro / night, and from 14 to 18 years of age 4500 HUF or 14 Euro / night as a discount. Over 18 years of age, the full amount of the adults will be charged.
Extra beds are only available in certain room types.
Extra beds must be arranged with the service provider in advance at the time of booking.
Cancellation policy
Unless otherwise specified in the guest house’s offer, the cancellation and modification conditions are as follows:
Cancellation of the accommodation: The Guest is obliged to notify the Service Provider immediately in writing of any cancellation of the ordered service. The Guest can cancel the Ordered services free of charge until the 15th day before arrival, in case of cancellation after that the following rules apply:
In case of cancellation, the penalty will be calculated and paid after the invoice has been issued, the penalty is based on the price specified in the confirmation, and the penalty is:
If canceled later, the total price of the reservation will be charged.
In case of no-show, 100 percent of the total price of the reservation will be charged
liquidation as a penalty.
If the Contracting Party is a business organization (including companies, social organizations, churches, local governments, local government institutions, state organizations and their institutions, etc.), the Contracting Party / Customer shall pay the penalty due in the event of withdrawal even if the accommodation fee would otherwise be borne directly by the Guest.
Method of payment, guarantee
The price of the ordered services can be paid on the spot in cash ( in HUF, Euro or Dollar), with the Széchenyi Pihenő card marked as accepted by the Service Provider, or by bank transfer.
In case of transfer – unless otherwise agreed in the agreement with the Service Provider – the Guest is obliged to transfer the consideration for the ordered services to the bank account provided by the owner before the specified date by crediting the amount to the owner’s bank account or by an irrevocable statement from the financial institution holding the account confirming that the transfer has taken place.
Refusal to perform the contract, termination of the service obligation
The Service Provider is entitled to terminate the Contract for the provision of accommodation with immediate effect, thus refusing to provide the services if:
– the Guest does not use the provided room or the facility for the intended purpose or causes damage to it;
1:00 am on the day indicated as the day of departure at check -in and the Service Provider has not agreed in advance to extend the stay;
– the Guest behaves in a manner that is objectionable, rude, under the influence of alcohol or drugs, threatening, abusive or otherwise unacceptable with the security and order of the accommodation;
– the Guest suffers from an infectious disease;
– the Contracting Party fails to fulfill its obligation to pay an advance as specified in the Contract by the specified date;
If the contract between the parties is not fulfilled due to “force majeure” reasons, the contract will be terminated
Placement guarantee
If the Service Provider’s hotel is unable to provide the services specified in the Contract due to its own fault (eg overcharging, temporary operating problems, etc.), the Service Provider is obliged to arrange the accommodation of the Guest immediately.
The Service Provider is obliged to provide / offer the services included in the contract, at the price confirmed therein, for another period of time, or until the end of the obstruction, in another accommodation of the same or higher category. All additional costs of providing replacement accommodation shall be borne by the Service Provider.
If the Service Provider fully complies with these obligations, or if the Guest has accepted the alternative accommodation offered to it, the Contracting Party may not claim any subsequent compensation.
Guest Rights
By concluding an accommodation service contract, the Guest acquires the right to the normal use of the rented premises and to the normal use of the facilities of the accommodation facility provided for the use of the Guests as usual and without special conditions .
The Guest may file a complaint regarding the performance of the services provided by the Service Provider during the stay at the accommodation. The Service Provider undertakes to handle complaints submitted to it (or recorded in the minutes) certified to it in writing during this period.
Duties of the Guest
Payment of the agreed fee: due by the deadline specified in the confirmation or at the end of the accommodation service contract.
Prior to the installation of electrical appliances brought into the accommodation by the Guests, which are not part of the usual travel needs, the consent of the Service Provider must be sought.
The cars of the hotel guests can park for free in our inner parking lot. The Service Provider is not liable for any damages caused in the vehicle left in the parking lot of the apartment house .
Drive in the parking lot according to the traffic regulations. The permitted speed of the vehicles is 5 km / h.
Please dispose of your rubbish in the rubbish bins in the complex and in the rooms. It is not possible to remove or move furniture from the room or the building.
The hotel guest may use the tools and equipment in the area of the complex only at his own risk, in accordance with the mandatory instructions in the posted instructions for use / handling.
XLII of 1999 on the protection of non-smokers. from 1 January 2012, the guest house is a non-smoking establishment in accordance with the implementation of the law. Accordingly, z Smoking is not allowed in the closed rooms of the apartment house (including the guest rooms). Signs calling for the obligation to comply with the said legislation were placed in the areas required by law by the apartment house. The staff of the guest house has the right to warn the guests and any other person in the area of the apartment house to comply with the law or to stop the illegal behavior. Guests and z Any person staying in the apartment house is obliged to comply with the law and to comply with any request. If the operator of a guest house is fined by the competent authority for the infringing conduct of any guest or other person in the area of the apartment house, the operator reserves the right to transfer the amount of the fine to the person who commits the infringing conduct. demand payment from him. In case of smoking in the room, the Service Provider is entitled to charge an extra cleaning fee of HUF 20,000 to the Guest.
In case of fire, please notify the reception immediately. Guests are obliged to leave the rooms or the common areas of the guest house as soon as possible in the event of a fire or other alarm.
Guests sharing the rooms and the common facilities and equipment of the guest house are jointly and severally liable for any damage caused during improper use.
For fireworks and other activities required by the hotel guest, the z written consent of the apartment house is required, as well as obtaining official permits from the hotel guests.
The Guest is obliged in the room and z apartment house in compensation for damage caused by it immediately. If the damage is not reimbursed by the guest, the Service Provider is entitled to take police action and to record a report on the damage, at which the injurer may be present.
The Guest shall ensure that the child under the age of 14 under his / her responsibility is only in the guest house of the Service Provider under the supervision of an adult.
The Guest must report the damage to the apartment house immediately and provide the owner with all the necessary information to clarify the circumstances of the damage and possibly to draw up a police report / police procedure.
The Guest expressly acknowledges that if the z in the common areas of the apartment house (except changing rooms, restrooms , but including car parking and apartment house directly belongs to the external areas) operates a closed-circuit camera system for security reasons, the recordings of which will be deleted in accordance with the relevant legal regulations.
The Guest (including z apartment house in visitors arriving at the Guest staying and persons traveling with the Guest) is obliged to use the apartment house building and its immediate surroundings as intended and without unnecessarily disturbing other guests or visitors.
Upon departure, the guest is required to hand in the room keys at reception. In case of failure to do so, or in case of loss or destruction of the key, the Service Provider is entitled to charge a compensation fee for the given key, which the Guest is obliged to pay upon departure. The key can be used by the Guest until 10 am on the day of departure to enter their room.
Imports of domestic animals
Pets are only accepted by prior arrangement, with a deposit. The amount of the deposit is determined individually each time it is not a small pet. The guest house is entitled to a refund of the damage caused by the pet. The deposit will be refunded after the inspection of the room if the imported animal did not cause any damage to the guest house, room or guests. The deposit will not be refunded if the pet disturbs the peace of the other guests and thereby damages the guests or the reputation of the guest house.
Security deposit for small dogs
If the guest arrives at the guest house with a dog, he / she is obliged to deposit a deposit of HUF 10,000 at the reception of the guest house, against a receipt (receipt), to compensate for the damage caused by the dog. If the dog did not cause any damage during the stay, the deposit will be refunded at the reception upon departure.
If the Dog’s behavior disturbs the peace of other guests, the z the apartment house management can ask the dog and the owner to leave. In this case, the owner of the dog is obliged to pay the full amount of the accommodation and the management of the guest house is entitled to withhold the deposit as compensation.
Rights of the Service Provider
If the Guest fails to comply with the obligation to pay the fee for the penalty services used or ordered in the Contract but not used , the Service Provider shall have a lien on the personal property of the Guest taken to the hotel to secure its claims.
The employee in the area of the guest house is entitled to check the departing and entering Guests, to establish their identity and, if necessary, to inspect the vehicles at the exit.
If necessary, the guest house employee is entitled to manage the traffic in the guest house.
If the Guest fails to comply with the obligation to pay the fee for the used or ordered but not used services, the Service Provider shall be entitled to a lien on the personal belongings of the Guest in accordance with the Hungarian Civil Code . ba he took it with him. The rules of the lessor’s lien shall apply mutatis mutandis to this lien. The Service Provider may prevent the removal of the encumbered property as long as the lien exists. If the object used as a pledge is a motor vehicle owned by the Guest, its retention as a pledged object shall apply only to the pledged object, and in no way to the restriction of the personal freedom of movement of the Guest or those traveling with him. Persons can leave the hotel without any other restrictions.
Obligations of the Service Provider
Accommodation and other services ordered on the basis of the contract must be performed in accordance with the valid regulations and service standards.
Investigate the Guest’s written complaint and take the necessary steps to resolve the issue, recording them in writing.
The apartment house is on In the area of the rooms and on the terraces, it is forbidden to make noise during the period after 22.00, including disturbing television, listening to music and loud music in the lobby, for the observance of which the apartment house staff is responsible.
Illness and death of the Guest
In the event of the Guest’s illness / death, the Service Provider claims compensation for costs from the patient’s / deceased’s relatives, heirs or the bill payer; the possible medical and procedural costs, the consideration for the services used before the death, and any damage to the equipment or objects in connection with the illness / death.
Security of data management
Your name and email address are required to subscribe to the newsletter on our website. By subscribing to the Newsletter, the User consents to the processing of his / her data. The Service Provider handles the data until the data subject requests its deletion.
The option to unsubscribe is provided by a direct link in each newsletter and on the website.
The User is responsible for the authenticity of the personal data provided.
The Service Provider protects the data in particular against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as accidental destruction and damage.
The Service Provider together with the server operators ensures the security of the data.
Only the employees of the data controller may access the personal data provided by the User. Personal data will not be transferred by the data controller to third parties other than those indicated.
The Service Provider does not disclose personal data to third parties, only with the prior and express consent of the data subject.
The User acknowledges that the Service Provider is obliged to release personal data to the requesting authority on the basis of legal authorization, if the legal conditions thereof exist. The User may not object to the provision of data based on a law, official or court decision.
Liability of the Service Provider for damages
The Service Provider shall be liable for the damage suffered as a result of the loss, damage or destruction of the things of the occupying Guest, in the event that the Guest is placed in a place designated by the Service Provider or in his room, or which the Service Provider handed it over to an employee whom he may have considered entitled to take over his belongings.
The Service Provider’s liability does not extend to damages that have occurred due to an unavoidable cause outside the Service Provider’s employees and Guests, or caused by the Guest himself.
The Service Provider may designate places in the area of the complex that the Guest cannot enter. The Service Provider shall not be liable for any damage or injury suffered by the Guest in such places.
The Service Provider is only liable for valuables, securities and cash if the thing has been explicitly accepted for safekeeping, or the acceptance for safekeeping has been expressly refused, or the damage has occurred for a reason for which it is liable according to the general rules. In this case, the burden of proof lies with the Guest.
Furthermore, the Service Provider is not liable for damages resulting from improper use. Guests can use the in-room safe at their own risk. The service provider does not take any responsibility for the valuables stored in the safe.
The Guest must report the damage to the hotel immediately and provide the hotel with all the necessary information to clarify the circumstances of the damage and possibly to record a police report / police procedure.
Confidentiality
In fulfilling its obligation under the Contract, the Service Provider is obliged to act in accordance with the rules of the Act on the Protection of Personal Data and the Disclosure of Data of Public Interest.
Force majeure
A cause or circumstance (for example, war, fire, flood, weather, power outage, pandemic, strike) beyond the control of a party (force majeure) shall relieve any party from its obligations under the Contract until such time as or a circumstance exists.
Place of performance and law applicable to the legal relationship between the parties, court seised
The place of performance is the place where the guest house is located.
The Parties agree that any dispute arising out of this Agreement shall be settled amicably. If such settlement is not successful within 30 (thirty) days from the first application of either Party, the Parties shall submit to the exclusive jurisdiction of the Szeged City Court for all disputes that fall within the jurisdiction of the local court according to the current rules of civil procedure.
The legal relationship between the Service Provider and the Guest is governed by the provisions of Hungarian law.
Data of visitors to our website
The Service Provider does not record the user’s IP address or other personal data when visiting the website operated by it. Searching on the website is free and anonymous. The Service Provider uses the anonymous Internet visit only for statistical purposes, to optimize its appearance on the Internet, to increase the security of the system, the recorded data do not contain any personal data.
The Service Provider treats all data and facts concerning the Users confidentially, and uses them exclusively for the preparation of its own research and statistics.
The Service Provider does not take responsibility for the pages that have already been deleted, but have been archived with the help of Internet search engines. These should be removed by the search engine operator.
Newsletter
The Service Provider delivers online Newsletters and electronic direct marketing messages (hereinafter: Newsletter) containing news, information and offers to persons subscribing to the newsletters of the website operated by it several times a month.
Privacy Statement
In the course of its activities, the Service Provider considers the protection of personal data to be of paramount importance. In all cases, he shall handle the personal data provided to him in accordance with the legislation in force, ensure its security, take the technical and organizational measures and establish the procedural rules necessary to comply with the relevant legislation.
In the course of the Service Provider’s activities, the Service Provider uses the data of the users exclusively for the purposes of concluding contracts, invoicing and for its own advertising purposes in accordance with the Data Protection Act.